Frequently Asked Questions

Here are some of the commonly asked questions about Junk Doctors’ service offerings. If you question is not resolved by this FAQ, please give Junk Doctors a call at 919-466-9322.

How does pricing work?

Pricing is determined based on the volume of space your items take up in the back of our truck. Depending on the amount you would like us to haul, you could fall within several price points. If you aren’t sure how much space your items will take up, give Junk Doctors a call at 919-886-5865. We’d be happy to provide you with a free estimate!


How can I get a quote?

You will receive a free, no-obligation quote once we arrive at your residence. If you would like to be provided with an estimate before you schedule your junk removal appointment, simply call one of our call center representations at 919-886-5865. However, we cannot provide you with a quote until we assess your items in person.


How soon can I book an appointment?

If you need junk removal quickly, give us a call at 919-886-5865 or use our “Book Now” tool online. If you speak with one of our call center representatives, they will be able to inform you of the earliest availability to schedule your junk removal appointment. Junk Doctors offers same-day and next-day appointments, so we can accommodate even the busiest of schedules. You can easily schedule junk removal with Junk Doctors with just a call or click.


How can I pay?

Accepted methods of payment are cash, credit, debit, or check. However you choose to pay, payment is required upon completion of our services.


How big are your trucks?

Our trucks have the following measurements: 10ft long, 8ft wide, and 5ft high. So, one load from our trucks is equivalent to six pickup trucks.


Can you complete full house cleanouts?

We work hard to accommodate every job, large or small. To schedule a full house cleanout, give us a call and we’ll find an available time. Depending on the size of your home, the time it takes to complete a full house cleanout will vary.


What areas does Junk Doctors service?

Junk Doctors is a team of trained junk removal experts operating in Charlotte, the Triangle, and the Triad. Some of our major service areas include Concord, Chapel Hill, and High Point. For a complete list of service areas, click here.


Is a quote free?

When you receive a quote from Junk Doctors, it is always free. There is also no-obligation attached, so whenever you receive a quote from us, you are always able to decline our services if you aren’t satisfied with our pricing.


Will my items be accepted?

We accept most household items, however there are some things that we are not able to haul. For a list of items we do and do not accept, click here. If you don’t see the items you would like removed on this list, give Junk Doctors a call at 919-886-5865. We’d be happy to answer any questions you have about the items we haul.


Is Junk Doctors available on weekends?

Junk Doctors is available from 8am-9pm on Monday through Sunday. If you need to contact us outside of these hours, click here. We’ll get back to you as soon as possible.


Do you offer dumpster rentals?

Junk Doctors does not provide dumpster rental services. As a full-service junk removal business, we lift, haul, and dispose of your unwanted items for you. We also provide deconstruction services and concrete removal. With a dumpster, you are required to handle all labor. As well, hauling heavy household items can result in personal injury or damage to your property. With professional junk removal, you have a safe and comprehensive solution to decluttering.


Are there any discounts available?

Junk Doctors offers $20 off your service when you book online. If there are any additional discounts available, they can be accessed on Facebook.

Book Online

TO SAVE $20

Book Online

TO SAVE $20